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For questions, bug reports, or account issues, email us at:
We typically respond within 1-2 business days.
Pheid is a group notification app. Admins create "channels" and share a code. Subscribers join using the code and receive push notifications. No replies, no group chat — just one-way broadcasts.
Tap the subscribe button on the home screen, enter the code shared by the channel's admin, and you're in. You'll start receiving notifications immediately.
Tap the create button on the home screen, give your sub-channel a name and code, and share it with your group. Free accounts can create up to 3 sub-channels (plus your main channel).
Yes. Subscribing to channels is always free with no limits.
Pro gives you unlimited sub-channels and up to 10,000 messages per month (free tier: 3 sub-channels, 100 messages/month). It's available as a monthly ($4.99) or yearly ($49.99) subscription.
Subscriptions are managed through your device's app store:
You'll keep Pro access until the end of your current billing period.
Go to Settings in the App and tap "Delete Account." This permanently removes all your data including channels, subscriptions, and messages. This action cannot be undone.
Make sure notifications are enabled for Pheid in your device settings:
Some Android manufacturers (Samsung, Xiaomi, Huawei) have aggressive battery optimization that can delay notifications. Check your device's battery settings and exempt Pheid from optimization.
Refunds are processed by Apple or Google, not by us directly. Request a refund through: